qa77 Terms & Conditions

Introduction & Definitions

These Terms & Conditions ("Terms") form a binding legal agreement between the qa77 platform and its users. It is mandatory to fully read and understand these Terms before using the qa77.mom website and all its associated services.

Key terms used in these Terms are defined as follows:

• "Platform" refers to the qa77.mom website and all its services.
• "User" refers to any person registered on the platform.
• "Account" refers to the user's personal profile and balance.
• "Bonus" refers to incentive funds provided by the platform.
• "Wagering" refers to the process of placing a specified amount in bets using bonus funds.

Eligibility & Account

2.1 Age Requirement & Eligibility

To participate on the qa77 platform, users must meet the following requirements:

• Must be at least 21 (twenty-one) years of age.
• Must be a legal citizen or resident of Bangladesh.
• Must be of sound mind and full capacity.
• Must not be located in a jurisdiction where online gaming is completely prohibited by law.

2.2 Account Registration

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in all associated accounts being cancelled. Information provided at registration must be accurate, complete, and up to date.

2.3 Identity Verification

qa77 reserves the right to verify a user's identity at any time. Users may be required to provide a national ID card, passport, or other official documents if needed. Withdrawals may be placed on hold until the verification process is complete.

Account Security

The user is solely responsible for maintaining the confidentiality of their account login credentials. Passwords must not be shared with anyone. If the user becomes aware of any unauthorized access to their account, they must notify qa77 immediately.

• Use a strong password — a combination of numbers, letters, and special characters.
• It is recommended to change your password regularly.
• Avoid logging in on public devices or open Wi-Fi networks.
• Do not close the browser without logging out first.

Account security is the user's own responsibility. qa77 will not be liable for any loss resulting from third-party access to an account.

Deposits & Withdrawals

4.1 Payment Methods

The following payment methods are currently supported on the qa77 platform:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — The mobile financial service of the postal department.
• Rocket — Dutch-Bangla Bank's mobile banking service.

4.2 Minimum Transaction Amounts

• Minimum deposit: ৳500 (per method).
• Minimum withdrawal: ৳1,000.

4.3 Withdrawal Processing Time

Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this may take longer if identity verification or additional security checks are required.

4.4 Transaction Terms

• Users must deposit from an account registered in their own name.
• Payments from third-party accounts are not accepted.
• Withdrawals are always made via the same method used for the deposit.
• qa77 reserves the right to verify any unusual transactions.

Bonuses & Promotions

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳42,000 or more, you will receive the maximum bonus of ৳20,000 and your total balance will be ৳62,000.

5.2 Wagering Requirements

A 20x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposit. Example: for a ৳1,000 bonus, a total of ৳20,000 in bets must be placed (৳1,000 × 20 = ৳20,000).

5.3 General Bonus Terms

• Each bonus has its own expiry period — if not used within the specified time, the bonus will be cancelled.
• Multiple bonuses cannot be used at the same time unless specifically stated otherwise.
• Wagering requirements must be met before a bonus can be withdrawn.
• qa77 reserves the right to modify, suspend, or cancel any bonus offer.
• If abuse of bonus benefits is suspected, qa77 may review the account.

5.4 VIP Program

qa77's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Users can advance to higher VIP tiers based on regular play and loyalty to the platform. qa77's decision regarding VIP tier changes is final.

Betting & Gaming Rules

6.1 Game & Betting Guidelines

All games and betting options available on qa77 are governed by the individual rules of the respective game providers. Games from various reputable providers are available on this platform, including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi.

6.2 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. The following conditions apply to betting:

• Once confirmed, a bet cannot be changed or cancelled.
• Bets cancelled due to technical errors will be refunded.
• If a match is abandoned or left undecided, a decision will be made in accordance with the applicable rules.
• qa77's decision on odds changes is considered final.

6.3 Casino Games

All casino games, including live casino, slots, and fishing games, use RNG (Random Number Generator) technology to ensure unbiased and fair results. qa77 believes in fair play and there is no possibility of manipulating the outcome of any game.

Prohibited Activities

The following activities are strictly prohibited. If such activities are detected, the account may be immediately closed and all balances may be forfeited:

• Creating or using multiple accounts.
• Deliberate misuse of bonus benefits.
• Gaining an artificial advantage in any game or betting system.
• Money laundering or illegal financial transactions.
• Using third-party payment methods.
• Operating an account using automated software, bots, or scripts.
• Exploiting technical vulnerabilities of the platform.
• Attempting unauthorized access to another user's account.

Account Closure & Suspension

8.1 Account Closure by the User

Users may request to close their account at any time. This request can be made by emailing [email protected] or via live chat. Users will be given the opportunity to withdraw any existing balance before the account is closed.

8.2 Account Closure by qa77

qa77 reserves the right to suspend or close any account in the following circumstances:

• If these Terms are violated.
• If false or fraudulent information is provided.
• If illegal activity is suspected.
• If identity verification fails.
• If the account remains inactive for a long period.

Limitation of Liability

qa77 shall not be held responsible for the following:

• Losses caused by technical errors or internet connection disruptions.
• Losses caused by user negligence or mistakes.
• Issues caused by third-party service providers.
• Unforeseen or uncontrollable circumstances (force majeure).
• Losses resulting from the disclosure of account security information.

qa77 always strives to provide a safe and reliable environment. However, due to the inherent nature of online services, it is not possible to guarantee completely uninterrupted service. For any issues, please contact our 24/7 support team.

Privacy & Data Protection

qa77 places the highest importance on the privacy of users' personal information. Detailed information about the collection, storage, and use of user data can be found on our Privacy Policy page.

• User data is not sold to third parties.
• Information is not disclosed except where required by law.
• All data is securely transmitted via SSL encryption.
• Users may request to view and correct their information.

Responsible Gaming Policy

qa77 believes in responsible gaming. This platform is for users aged 21 and above only. Gaming should be an entertaining activity — it is each user's own responsibility to ensure it never becomes a source of financial problems.

For more details on responsible gaming and to access self-exclusion options, please visit our Responsible Gaming page.

• Play within your budget — do not bet more than you can afford to lose.
• Do not play while under the influence of alcohol or when under mental stress.
• Do not increase your bets to try to recover lost money.
• If you notice signs of gaming addiction, seek help immediately.

Terms & Conditions Amendment

qa77 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified by email or through a notice on the platform. Amended terms and conditions will take effect from the date of publication.

If a user continues to use the platform after any amendment, they will be considered to have accepted the updated terms and conditions. Therefore, it is recommended to visit this page regularly.

Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Active 24/7 — chat directly from any page on the platform.
• Email: [email protected]

Our support team is able to provide service in both Bengali and English. We are always ready to answer any questions you may have.